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011. Record the parts information
How this step works
Keep manufacturer references, dimensions and relevant machine model information in the catalogue. Store supporting images and documents with the part.
Illustrative workflowProcess:
Process:
Machine and agricultural spare parts
A machinery service company needs a filter, a hydraulic hose and a replacement bearing for a customer's tractor.
Illustrative workflow
Six steps. The same information moves forward.
01
022. Confirm the reference
How this step works
The service company provides its machine information and part numbers. The sales team checks the specifications and application data before confirming a suitable article.
033. Quote the required parts
How this step works
Create the quote with quantities, customer prices and agreed delivery terms. Keep uncertainty about a reference visible until it is resolved with the customer or supplier.
044. Check stock and source shortages
How this step works
Review available stock by part and location. Link missing items to the supplier order and keep the expected arrival connected to the sales order.
055. Receive and verify
How this step works
Check the supplier reference, dimensions and quantity at receipt. Record the location and collect the confirmed parts with barcode checks where available.
066. Ship and retain the context
How this step works
Connect packing, shipping and invoicing to the order. Retain the machine and reference information so a repeat enquiry starts with the same recorded context.
When the order changes.
When the order changes.
The reference is ambiguous
Ask for additional machine or part information before confirming the article.
A supplier proposes an alternative
Verify specifications and customer agreement before substitution.
A part is urgently needed
Record the agreed priority and assess the available delivery options.
AI in every module
AI supports your team's tasks within each module. Your employees review the output and remain responsible for specifications, prices and customer agreements.
ONE PLATFORM FOR YOUR DAILY WORK
Bring your assortment to the demo.
Show us how you work today. We discuss your product data, customers and logistics and identify the Corenio configuration that fits your processes.
Discuss your businessAll industry features
Configuration and available integrations are discussed for your business.